Last Updated: April 12, 2026
This Refund Policy applies to all purchases made on Kalaloka ("Platform"), operated by DigiYogi. Because Kalaloka primarily offers digital content and virtual goods, most purchases are non-refundable. Please read this policy carefully before making a purchase.
Non-refundable.
Points purchased on Kalaloka are non-refundable once the transaction is complete. Points are virtual currency with no real-world monetary value and cannot be exchanged for cash.
Exception: If you were charged multiple times for the same purchase due to a technical error, we will refund the duplicate charges. Contact us with your transaction details.
Refundable within 7 days of purchase (prorated). No refund after 7 days.
Non-refundable.
Creator subscriptions give you immediate access to exclusive content. Because the digital content is delivered at the time of purchase, creator subscriptions are not eligible for refunds.
Exception: If the creator's account is terminated for Terms violations within the first 7 days of your subscription, we will provide a full refund or credit.
Non-refundable.
When you use Points to unlock a paid episode or chapter, the digital content is delivered immediately. Unlocked content cannot be "re-locked" and Points spent on unlocks are not refundable.
Non-refundable once sent.
Gems are a way to show appreciation to creators. Once you send Gems to a creator, the transaction is final. Gems cannot be reversed, recalled, or refunded.
Unsent Gems: If you purchased Gems but have not yet sent them, they are treated the same as Points (non-refundable virtual currency).
Regardless of the categories above, we will issue a refund in the following situations:
To request a refund, email us at support@digiyogi.com with the subject line "Refund Request". Include:
If your account is terminated by us due to a violation of our Terms of Service, no refund will be issued for unused Points, Gems, or remaining subscription periods.
If you voluntarily delete your account, unused Points and Gems are forfeited. Active subscriptions will not be refunded but will not be renewed.
We may update this Refund Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Changes do not apply retroactively to purchases made before the updated policy.
For refund inquiries: